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Privacy Policy

By using this Website you are agreeing to the use of your information as described in this Privacy Policy.


Personal Data

Upriver Creative Ltd. uses the information collected from you to provide quotations, make telephone contact and to email you digital marketing information which the agency believes may be of interest to you and your business. In you making initial contact you consent to Upriver Creative maintaining a marketing dialogue with you until you either optout (which you can do at any stage), or we decide to desist in promoting our services.


Upriver Creative also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Upriver Creative will be acting on the instruction of its client and will work hard to ensure that the client is fully GDPR compliant.


Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally-identifying information like Internet Protocol (IP) addresses. Upriver Creative may from time to time use such information to identify its visitors. Upriver Creative may also collect statistics about the behaviour of visitors to its website.

 

Log information, cookies, and web beacons

This site collects standard internet log information including your IP address, browser type and language, access times and referring website addresses. To ensure that this Website is well managed and to facilitate improved navigation, we or our service providers may also use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow this Website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. Additional information on how we use cookies and other tracking technologies and how you can control these can be found in our cookie policy.

 

Access to information

Visitors who would like to request access to their information, to update their details, or unsubscribe from communications should use the contact details below. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements:

  • emailing: admin@uprivercreative.co.uk
  • writing to: Upriver Creative Ltd, Ouseley Road, Wraysbury, Berkshire. TW19 5JH
  • calling: 01753 980321, or
  • submitting a message through our online contact form.

If you would like to contact our Data Protection Officer, you may do so by emailing dpo@uprivercreative.co.uk

 

If you’re not satisfied with our response to any enquiry or complaint or believe our processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) by:

  • writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF;
  • calling: 0303 123 1113; or
  • submitting a message through the ICO’s website at: ico.org.uk.

 

Information security

We have in place reasonable commercial standards of technology and operational security to protect all information provided by visitors via this Website from unauthorised access, disclosure, alteration, or destruction.

 

Links to other websites

Our website contains hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. We encourage you to read the privacy statements on the other websites you visit, as they will govern the use of any personal data you provide when visiting those websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

 

Changes to this Privacy Policy

This Privacy Policy was last updated on 07 August 2023.

This Privacy Policy may be updated from time to time so you may wish to check it each time you provide personal data to us. We won’t alert you to minor changes, but if there are any major changes we will let you know and where appropriate ask for your consent.

 

Children’s privacy protection

We understand the importance of protecting children’s privacy in the interactive online world. This Website is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

 



Photolibrary image attributes

All images are either owned by Upriver Creative Limited or have been sourced from Unsplash – a platform powered by an amazing community that has gifted hundreds of thousands of their own photos to fuel creativity around the world. All Unsplash images are free to use, but to provide exposure to the photographers and the Unsplash images used are from the  following contributors:

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